Accessing and Managing Logs, Inspect and Teams within a Salesforce Integration
Overview
This article explains how administrators can manage Teams, Logs, and Inspect settings within a Salesforce Integration. It covers how to access the Teams tab, assign or remove teams, review integration logs, clear logs, and access the Inspect listing.
By following this guide, administrators can effectively monitor integration activity, manage team access, and troubleshoot issues within Salesforce integrations.
Step-by-Step Approach
1. Manage Teams within a Salesforce Integration
- From the General Dashboard, go to Integrations.
- Open the active Salesforce Integration.
- Click the Teams tab.
Access the Teams Tab
- Navigate to the Teams tab.
- Click Add or select from the available team list.
- Choose the required team(s).
- Click Save to assign the selected team(s) to the integration.
Select Team(s) for an Integration
The selected teams will now have access to the integration based on system permissions.
- Go to More Options (⋮), select Delete.
Remove Team(s) from the Listing
The removed team will no longer have access to the selected integration.
2. Manage Logs within a Salesforce Integration
- From the General Dashboard, go to Integrations.
- Open the active Salesforce Integration.
- Click the Logs tab.
Access the Logs Tab
- Navigate to the Logs tab.
- Click Clear Logs.
- Confirm the action to remove all log entries.
- Clearing logs removes historical integration activity records for the selected integration.
Clear Logs for Selected Integration
3. Manage Inspect Listing
- Click the Inspect tab.
The Inspect listing allows administrators to review integration configurations and system-level details for troubleshooting and validation purposes.
Best Practices
- Assign only relevant teams to maintain proper access control.
- Review logs regularly to monitor integration health.
- Clear logs only after reviewing or exporting necessary information.
- Use the Inspect tab when troubleshooting sync or configuration issues.