Accessing and Managing Questions Module As a Moderator

Overview

The Questions Module allows moderators to engage actively during the event by submitting, liking, approving, rejecting, and responding to questions in real time. This feature helps promote interaction and provides a platform for sharing insights or seeking clarifications during sessions or event discussions.

Step-by-Step Approach

1. See the Questions in the Event App Menu

• Open the Event App on your device.
• Locate the Questions module in the event app menu.

2. Access the Moderation Questions List

• Within the Q&A module, go to the Moderation tab.
• View all questions that are pending approval.

3. Access the All Questions List

• Navigate to the All Questions tab.
• View all questions, including approved, pending, and rejected ones.

4. Add and Submit a Question

• Locate the question input field in the Q&A module.
• Enter your question.
• Click on the Submit button.
• The question will be added based on system configuration (auto-approved or sent for moderation).

5. Enter a Question in the Textbox

• Click inside the question textbox.
• Type your question clearly and concisely.
• Ensure the content is relevant before submitting.

6. Approve a Question from Moderation List

• Go to the Moderation tab.
• Select a question.
• Click on Approve to make it visible to participants.

7. Reject a Question from Moderation List

• In the Moderation tab, select a question.
• Click on Reject to remove it from the queue.

8. Edit and Approve a Question

• Select a question from the Moderation list.
• Click on Edit.
• Modify the question as needed.
• Click Approve to publish the updated question.

9. Delete a Question

• Navigate to either the Moderation or All Questions list.
• Select the question you want to remove.
• Click on Delete.
• Confirm the action if prompted.

10. Reply to an Approved Question

• Go to the All Questions or approved list.
• Click on the question.
• Click on the Reply button.
• Enter your response in the reply field.
• Submit the reply to make it visible to participants.

11. Mark a Question as Replied Verbally

• Go to the All Questions or approved list.
• Click on the question.
• Click on the Mark as Replied Verbally option.
• This indicates the question has been addressed during the session without a written response.

12. Like an Approved Question

• From the approved questions list, select a question.
• Click on the Like icon.
• The like count will increase.

13. Dislike an Approved Question

• From the approved questions list, select a question.
• Click on the Dislike icon.
• The dislike count will update accordingly.

Key Notes

• Moderators have full control over question visibility and management.
• Only approved questions are visible to participants.
• Editing helps maintain clarity and appropriateness of questions.
• Replies and verbal markings help track addressed queries.
• Engagement actions (like/dislike) help prioritize important questions during the session.