Registration Waiting List
Overview
The Registration Waiting List Workflow allows event organizers to manage participant registrations when the event reaches its maximum capacity. Users can automate waiting list management, send notifications, control registration stages, and define sequences for smooth participant handling from initial registration to confirmation.
Step-by-Step Approach
1. Drag and Drop Registration Waiting List Workflow on the Main Editor
- Access the Workflow Editor from your event configuration dashboard.
- Drag and drop the Registration Waiting List Workflow block onto the main editor canvas.
- Once placed, the workflow edit view displays the following fields:
- Maximum Event Capacity in Participants
- Reserved Time to Complete Registration
- Registration Pending Stage Name
- Forms
- Thank You Page
- Thank You Email
- Pages Visible in the Workflow
- Use Waiting List (toggle)
- Maximum Time to Start for Registration
- Waiting List Stage Name
- Email to Inform Participant is in Waiting List
- Email to Inform Spot is Available
- Before Registrations
- After Waitlist Registrations
- After Registration
2. Edit Workflow Details
- Click on Edit Details within the workflow block.
- You can also choose to Lock or Delete the workflow as needed.
3. Enter or Edit Workflow Information
- Provide or update details such as:
- Workflow Name
- Description
- Maximum Event Capacity in Participants
- Reserved Time to Complete Registration
- Registration Pending Stage Name
- Maximum Time to Start for Registration
4. Select Forms, Pages, and Emails
- From the edit view, select:
- Forms
- Thank You Page
- Thank You Email
- Pages Visible in the Workflow
- Email to Inform Participant is in Waiting List
- Email to Inform Spot is Available
5. Add Registration Sequences
- Additionally, configure sequences to automate workflow actions:
- Before Registrations
- After Waitlist Registrations
- After Registration
6. Connect Workflows
- Use input/output connectors to define the workflow sequence:
Invitation → Registration → Waiting List → Confirmation - This ensures a smooth transition and automated handling of participant status across workflows.