How do I create and manage product groups in Tickets and Products?

Managing Product Groups in Tickets and Products

Overview

Product Groups allow administrators to organize multiple products into logical collections. Product groups can be assigned to events, configured with dependencies, and managed centrally, making it easier to control product availability, structure the shopping experience, and apply business rules across multiple products at once.

Accessing Product Groups

1. Navigate to Tickets and Products from the main menu.

2. Select Product Groups from the sub-menu.

3. The Product Groups list is displayed.

Creating a Product Group

1. Click + Create Product Group.

2. Enter a name for the product group.

3. Save the product group.

4. The newly created product group appears in the list.

Adding and Removing Products in a Product Group

Add Products to a Product Group

1. Open the desired Product Group.

2. Click Add Product.

3. Select one or more products from the available list.

4. Save the changes.

Remove Products from a Product Group

1. Open the Product Group.

2. Locate the product you want to remove.

3. Use the remove option to delete the product from the group.

4. Save the updates.

Adding and Removing Product Groups from an Event

Assign a Product Group to an Event

1. Open the Event or Event Template.

2. Navigate to the Tickets and Products section.

3. Select the Product Group you want to assign.

4. Save the event configuration.

Remove a Product Group from an Event

1. Open the relevant Event or Event Template.

2. Locate the assigned Product Group.

3. Remove the product group from the event.

4. Save the changes.

Applying Dependencies to a Product Group

Dependencies control when a product group becomes available to participants.