Adding System Email for Participant Password Reset

Overview

Adding a System Email for Participant Password Reset in Azavista allows you to automatically send password reset instructions to participants. You can configure sender details, subject lines, email provider, and select a theme to ensure secure and consistent communication.

Step-by-Step Approach

1. Add a System Email for Participant Password Reset

• Navigate to the Organisations menu from the General Dashboard.
• Select System Emails.
• Click on Add System Email.
• Choose Participant Password Reset as the email type.

2. Enter Internal Email Name

• In the Internal Email Name field, enter a name for internal reference.
• This helps you easily identify the email template in the listing.

3. Select Theme

• Choose a theme from the Theme select field.
• The selected theme defines the visual layout and styling of the email.

4. Configure Sender Details

• Enter or edit the From Name (display name of the sender).
• Enter or edit the From Email address.
• Enter or edit the Bounce Email address (used for handling failed deliveries).
• Enter or edit the Reply Email address (where participant replies will be sent).

5. Enter Email Subject

• In the Subject field, enter or edit the subject line.
• Ensure the subject clearly reflects the purpose of the email (e.g., password reset instructions).

6. Select Email Provider

• Choose an option from the Email Provider select field.
• Select the appropriate provider based on your configuration.

7. Save the System Email

• Review all configured fields.
• Click Save to create the system email.

The email will now be triggered automatically when a participant requests a password reset.

Key Notes

• Ensure all email fields are correctly configured to avoid delivery issues.
• The selected theme will apply consistent branding to the email.
• Changes to the template will apply only to future emails.