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How do I Configure Whitelabel URL – Marketing Integration?

Azavista Support
Updated

Configuring Whitelabel URL – Marketing Integration

Overview

The Whitelabel URL – Marketing integration allows administrators to configure custom domain URLs (CNAMEs) for marketing purposes. This integration helps maintain brand consistency by using a branded URL, supports UTM attribution for marketing tracking, and provides controlled activation based on DNS verification. Admins can manage multiple whitelabel URLs, verify DNS readiness, and control team-based access to ensure secure and accurate configuration.

Step-by-Step Approach

1. Configure a Whitelabel URL / CNAME Integration

  • On to the General Dashboard,go to Integrations.
  • Click + Integration.
  • Select Whitelabel URL – Marketing from the available integration types.
  • Enter the required Whitelabel URL / CNAME details.
  • Save the integration.

2. Create Multiple Whitelabel URL / CNAME Integrations

  • Repeat the integration creation process.
  • Configure each integration with a unique Whitelabel URL or CNAME.
  • Save each integration separately.

3. Preview Whitelabel URL / CNAME DNS Instructions

  • Open the Whitelabel URL – Marketing integration.
  • View the DNS Instructions or Preview section.
  • Review the CNAME values that must be added to your DNS provider.

4. Run a Check to Acknowledge DNS Update

  • Open the Whitelabel URL – Marketing integration.
  • Click Run Check or Verify DNS.
  • The system checks whether the Whitelabel URL / CNAME has been correctly updated in the DNS.

5. View DNS Check Approval Status

  • Open the Whitelabel URL – Marketing integration.
  • Review the Check Status or Approval Status indicator.
  • Confirm when the check is marked as Approved.

6. Activate the Whitelabel URL / CNAME Integration

  • Open the Whitelabel URL – Marketing integration.
  • Ensure the DNS check status shows Approved.
  • Use the Activate toggle to enable the integration.

7. Select UTM Source, UTM Campaign, and UTM Medium

  • Open the Whitelabel URL – Marketing integration.
  • Locate the UTM Source, UTM Campaign, and UTM Medium fields.
  • Select the appropriate values from the available options.
  • Save your changes.

8. Access the Teams Listing

  • Open the Whitelabel URL – Marketing integration.
  • Navigate to the Teams tab.

9. Select Teams from the Select Teams Pop-Up

  • Click Select Teams.
  • In the Select Teams pop-up, browse or search for teams.
  • Select one or more teams.
  • Click Select to confirm.
  • The selected teams appear in the Teams listing.

10. Remove Teams from the Listing

  • In the Teams listing, locate the team you want to remove.
  • Click the More Options (⋮) icon next to the team name.
  • Select Remove teams.

11. Remove the Whitelabel URL / CNAME Integration

  • Open the Whitelabel URL – Marketing integration.
  • Click Delete or Remove Integration.
  • Confirm the deletion.

Note: Removing the integration disables the whitelabel URL and stops traffic from being served through the custom domain.

Once configured, the Whitelabel URL – Marketing integration helps ensure branded URLs, accurate marketing attribution, and controlled access across your teams.

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