Tracking SaferPay–WorldLine Event Transactions

Overview

Admins can track SaferPay–WorldLine transactions at the event level to verify that payments and cancellations are recorded correctly. This includes accessing the SaferPay development account, reviewing payment activity for test registrations, and confirming that cancellation or refund events appear as expected. These checks help ensure accurate financial reporting and a smooth workflow before event launch.

Step-by-Step Approach

1. Access the SaferPay Development Account

• Log in to your SaferPay Development Account using the credentials configured in your SaferPay integration.
• Navigate to the Backoffice or Transactions Overview dashboard.
• Review the list of recent transactions generated by your test registrations.
• Confirm that the environment (Test/Development) matches your event configuration.

2. Track the Payment on a Test Registration

• Run a test registration in your Participant App that requires payment.
• Complete the payment process using the SaferPay integration.
• After payment success, go to your event's Transactions or Orders section.
• Locate the corresponding order created from your test registration.
• Confirm that:
• The payment appears as Completed, Authorized, or Paid.
• The transaction details (amount, currency, timestamp) match the test payment.
• In the SaferPay Development Account, verify that the same transaction appears in the Payments or Transaction List view.

3. Track the Payment and Cancellation on a Test Registration

• After confirming the successful payment, locate the participant record in the Participants or Orders section.
• Select the participant and click Cancel Registration.
• If required, confirm the refund in the cancellation pop-up based on the event’s refund policy.
• Check that:
• The registration status updates to Cancelled.
• A refund or cancellation entry is logged.
• Navigate back to the event Transaction or Order details to verify that the cancellation is added to the transaction history.
• In the SaferPay Development Account, open the transaction record and confirm:
• The cancellation or refund appears in the transaction lifecycle.
• The payment state updates accordingly (for example, Refunded, Cancelled, or Void).