Integrating Payment- Payone for an Event

Overview

Users can integrate the Payone payment option at the event level to process online payments securely during registration. This includes selecting Payone as the payment method for an event, validating the payment flow through test registrations, and confirming that cancellations and refunds are handled correctly. Performing these steps ensures the Payone integration is ready for live event usage.

Step-by-Step Approach

1. Select the Payone Payment Option in the Event

Navigate to the Event where Payone should be used as the payment provider.
Go to Tickets and Products.
Open Payment Settings.
Locate the list of available Payment Integrations.
Select Payone from the available options.
Save the event settings to apply the Payone integration.

2. Run a Test Registration Including Payment

Go to the Participant App.
Open the Registration Form for the event or use an internal test participant.
Complete the registration steps until reaching the Payment screen.
Select a ticket or item that requires payment.
When prompted, proceed with payment using the Payone integration.

Confirm that:

You are redirected to the Payone payment window.
The test payment completes successfully.
The registration status updates to Paid or Completed.

Verify the payment in the event’s Transactions or Orders section.

3. Run a Test Registration Including Cancellation After Payment

Go to the Participant App.
Open the Registration Form for the registered participant.
Click Cancel Registration.
A refund pre-confirmation pop-up appears based on the event’s cancellation policy.
Confirm the cancellation.

Validate that:

The registration status updates to Cancelled.
A refund is processed through the Payone integration (if applicable).
The transaction record reflects the cancellation or refund accurately.

Review the event transactions to ensure the cancellation is fully logged.

Related to