Integrating Payment – CyberSource Integration

Overview

The Payment – CyberSource integration enables event organizers to accept secure online payments during event registrations. Once CyberSource is configured and activated, users can select it as a payment method for an event, complete test registrations with payments, and validate cancellation scenarios involving paid registrations. This ensures the payment flow works as expected before going live.

Step-by-Step Approach

1. Select CyberSource as the Payment Option for an Event

Navigate to the Event where the integration should be used.
Go to Tickets and Products.
Click on Payment Settings.
Locate the list of available Payment Integrations.
Select CyberSource from the available options.
Save the event settings to apply the integration.

2. Run a Test Registration Including Payment

Go to the Participant App.
Open the Registration Form for the event or use an internal test participant.
Complete the registration steps until reaching the Payment screen.
Select a ticket or item that requires payment.
When prompted, proceed with payment using the CyberSource integration.

Confirm that:

You are redirected to the CyberSource payment window.
The test payment completes successfully.
The registration status updates to Paid or Completed.

Verify the payment in the event’s Transactions or Orders section.

3. Run a Test Registration Including Cancellation After Payment

Go to the Participant App.
Open the Registration Form for the registered participant.
Click Cancel Registration.
A refund pre-confirmation pop-up appears based on the event's cancellation policy.
Confirm the cancellation.

Validate that:

The registration status updates to Cancelled.
A refund is processed through the CyberSource integration (if applicable).
The transaction record reflects the cancellation or refund accurately.

Review the event transactions to ensure the cancellation is fully logged.

Summary

By selecting CyberSource as the payment option, running test registrations with payment, and validating cancellation scenarios, you can confidently ensure that the Payment – CyberSource integration is functioning correctly for your event before opening registrations to real participants.

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