Managing Kiosk Info Settings

Overview

This article explains how users can manage kiosk settings for an event within the Check-In App. It covers how to enter and update the Kiosk System ID, Serial Number, and Location to ensure accurate identification and tracking of kiosks.

Keeping kiosk information up to date helps improve device management, troubleshooting, and event operations.

Step-by-Step Approach

Follow the steps below to manage kiosk settings:

1. Access Kiosk Info

• Access the Check-In App.
• Open the Events List.
• Select the required event.
• Click Settings from the left-side menu.

2. Open the Kiosk Info Section

• Scroll to the Kiosk Info panel.
• Click the expand icon if the section is collapsed.

3. Enter the Kiosk System ID

• In the Kiosk ID field, enter the unique system identification number for the kiosk.
• Ensure the ID matches the assigned device record.

4. Enter the Kiosk Serial Number

• In the Kiosk Serial Number field, enter the device’s serial number.
• Verify the number to avoid duplication or tracking issues.
• Ensure that the same serial number is assigned to the device in Event Devices.

5. Enter the Kiosk Location

• In the Kiosk Location field, enter the physical or logical location of the kiosk (for example, Registration Desk, Hall A, Entrance Gate).
• This helps identify where the kiosk is placed during the event.

6. Save the Changes

• Click Save to apply the updated kiosk information.
• A confirmation message will appear once the changes are saved successfully.

Additional Notes

• The Save button becomes active only when changes are made.
• Ensure all details are accurate before saving.
• Updated kiosk information is reflected immediately across the system.