Skip to main content

How do I Manage Printer Settings?

Azavista Support
Updated

Managing Printer Settings

Overview

Managing printer settings helps ensure that your kiosk consistently prints badges with accurate alignment, proper media handling, and the correct system configurations. Within the Check-In App, users can monitor printer status, adjust technical settings, troubleshoot media errors, and perform essential maintenance actions directly from the printer settings panel.

Step-by-Step Approach

1. Check Printer Power Status

  • Open the Check-In App and navigate to Settings.
  • See whether the printer is powered on.
  • Power off the printer from the interface (when supported).
  • View a notification if the printer cannot be powered on.

2. Review Feed Status and Calibrate Media

  • Check the current feed status.
  • Press the Calibrate button to start media calibration (optimizes how paper moves through the device—reducing skew, stretching, or uneven feed rates).
  • See a green confirmation once calibration is successfully completed.

3. View and Update Printer Status (Paused/Unpaused)

  • View whether the printer is paused or unpaused.
  • Change this value to pause or unpause the printer.

4. Detect Media Errors

  • See if there is a media error (means the printer cannot reliably pull, detect, or validate the paper required for printing, so it stops the job to prevent quality defects or hardware damage).
  • Use this information to troubleshoot alignment or media issues.

5. Set the Printer DPI

  • Set the DPI (print-resolution metric that quantifies how many individual ink or toner dots a printer can place within one linear inch. It is a key performance indicator for output sharpness, image fidelity, and text clarity.)
  • Choose between 203, 300, or 600 DPI depending on the badge quality required.

6. Update Blackmark Adjustment

  • Update the blackmark adjustment (process of fine-tuning how the printer reads black marks so it can identify badge boundaries, align the print area correctly, prevent double-feeding or misalignment, and ensure consistent, accurate badge output).
  • Use this when blackmarks are printed incorrectly across two badges or when alignment is off.

7. Perform a Factory Reset

  • Perform a factory reset on the printer.
  • Restore all printer settings to default values.

8. Set the Tear-Off Range

  • Set the tear-off range (controls where the printer positions the printed label so the user can tear it cleanly along the perforation).
  • Apply the fixed tear-off value ranging from -120 to 120 appropriate for your badge media.

9. Enable or Disable the Cutter Option

  • By default cutter setting is enabled, as the Kiosk is configured to run with the cutter functionality activated.
  • Select or unselect the cutter option (refers to the device’s ability to automatically cut the media—labels, receipts, wristbands, or continuous paper—after a print job or at defined intervals).

10. Set the Primary Language

  • Apply the event’s primary language to the printer environment.

11. Set the Timezone

  • Apply the event’s timezone for printer logs and system operations.

12. Specify the Printer Port

  • Under Advance Settings,specify the printer port used for communication.
  • Ensure the correct port is set for a stable printer connection.

Related to

Related articles