Overview

In events where Multi-Registration or Group Registration is enabled, a primary participant can register multiple sub-participants under a single booking. The Check-In App provides full support to manage these sub-participants efficiently during on-site operations.

Through the Check-In App, users can:

• View all sub-participants linked to a primary participant
• Print individual badges for each sub-participant
• Perform independent check-in actions for sub-participants

This functionality ensures that each sub-participant is treated as an individual attendee while still being associated with a parent registration, enabling accurate tracking, smoother entry management, and better on-ground coordination.

Step-by-Step Approach

1. View Sub-Participants in Participant Listing

The Check-In App allows users to easily identify and access sub-participants within the participant list.

Steps:

• Launch the Check-In App and select the relevant event.
• Navigate to the Participant Listing screen.
• View the list of associated main and sub-participants.

Key Points:

• Each sub-participant entry typically displays key details.
• The status (e.g., Registered, Arrived) is visible for each sub-participant individually.

2. Print Badge for a Sub-Participant

Each sub-participant can have their own badge printed directly from the Check-In App.

Steps:

• From the Participant Listing, locate and select the desired sub-participant.
• Go to More Options (⋮) and select Check In Participants.
• On the check-in participants pop-up, select Badge.
• Ensure:
  • The correct badge template is assigned.
  • The appropriate printer is selected and connected.
• Click Print and Save.

What Happens Next:

• The system sends the badge data to the configured printer.
• The badge is printed with the sub-participant’s personalized details (e.g., name, company, QR code).

Key Points:

• Badge printing is independent for each sub-participant.
• Any updates to participant data prior to printing will reflect on the badge.
• Ensure printer connectivity and configuration to avoid delays.

3. Check-In a Sub-Participant

Sub-participants can be checked in individually, regardless of the check-in status of the primary participant.

Steps:

• In the Participant Listing, locate the sub-participant.
• Select the sub-participant entry.
• Go to More Options (⋮) and select Check In, or click directly on the sub-participant.
• On the pop-up, click Check In.

What Happens Next:

• The system updates the participant’s status to Arrived.
• A timestamp of the check-in may be recorded.
• The status change is reflected instantly in the participant list.

Key Points:

• Sub-participants can be checked in:
  • Independently of the main participant
  • In any order (no dependency sequence required)
• Duplicate check-ins are typically restricted or flagged by the system.
• Real-time status updates help avoid re-entry or duplication issues.

Result

By leveraging the Check-In App, users can efficiently manage sub-participants by viewing their details, printing badges, and completing the check-in process individually. This ensures a streamlined check-in experience, accurate attendance tracking, and improved operational efficiency for events with group or multi-registrations.

Additional Tips / Best Practices

• Always verify participant details before printing badges.
• Ensure printers are tested prior to event start.
• Use the search functionality to quickly locate sub-participants in large events.
• Monitor check-in statuses to avoid duplicate or missed entries.