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How do I Manage Badge Count Settings?

Azavista Support
Updated

Managing Badge Count Settings

Overview

The Badge Settings section in the Check-In App helps event staff monitor badge usage, reset badge counters when adding new stock, configure low-stock alerts (email and SMS), and test notification delivery. Proper badge management prevents shortages and ensures uninterrupted printing during the event.

Step-by-Step Approach

1. Review and Update the Number of Badges Added

  • Open the Check-In App and navigate to Settings.
  • Locate the Badge Added in the Badge Count section.
  • Click Update to enter the number of new badges added to the printer.
  • On the Badge Count pop-up, enter Badge Stack Added
  • On the Badge Count pop-up, enter Badge Stack Printed
  • The Badges Available field will be automatically calculated as the difference between Badges Added and Badges Printed.
  • Click on Save button.

    • This allows the system to track badge usage and helps avoid running out of printing stock during check-in.

    The count updates automatically as badges are printed.

2. Review Current Badge Count

  • Locate the Current Badge Count section.
  • View the number of badges printed from the current stack.
  • Verify that the count reflects recent badge printing activity.

3. Reset Badge Count for a New Stack

  • When loading a new stack of badges, select Reset Count.
  • Confirm the reset action.
  • Ensure the current badge count is set to 0 before printing resumes.

Note: Always reset the count when inserting a new stack to maintain accurate tracking.

4. Review Total Badges Printed During the Event

  • Navigate to the Total Badge Count section.
  • Review the cumulative number of badges printed on the kiosk.
  • Use this data for reporting and inventory management.

5. Configure Low Badge Alerts

  • Open the Alert Settings panel.
  • Set the alert threshold to 10 badges or lower.
  • Enable Email Alerts and SMS Alerts.

6. Configure Email Alerts

  • In the Email Notification field, enter the recipient email address.
  • Edit the address if needed.
  • Save the changes.

7. Configure SMS Integration

  • Select an integration from the SMS Integration dropdown field.
  • Ensure the selected integration is active and configured.
  • Verify connectivity with the SMS service provider.

8. Configure SMS Contact Number

  • In the Contact Number field, enter the mobile number for alerts.
  • Edit the number if required.
  • Save the changes.

9. Test Alert Settings

  • Click Test Alerts or Test Settings.
  • Trigger a sample notification.
  • Confirm that:
    • The email is received.
    • The SMS notification is delivered successfully.

If alerts are not received, verify email, phone number, and integration settings.

10. Test with Standard Badge Stacks

To ensure accurate badge count tracking:

  • Load a fixed badge stack of:
    • 200 badges,
    • 225 badges, or
    • 250 badges
  • Ensure the stack fits fully into the kiosk badge loader.
  • Reset the badge count.
  • Begin printing.
  • Verify that the system correctly tracks usage until the stack is empty.

Using standardized stack sizes helps maintain reliable badge count and alert accuracy.

Best Practices

  • Reset the badge counter whenever a new stack is inserted.
  • Regularly verify email and SMS details.
  • Test alert settings before event start.
  • Use standardized badge stacks for consistent tracking.
  • Monitor total badge count for inventory planning.

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