Testing your event is a crucial step to ensure a seamless experience for your audience. After creating and configuring your event, it’s essential to verify that everything works flawlessly.
This includes reviewing content (text, images, and other elements), ensuring that all fields and values in the registration form function as intended, and confirming that the registration journey flows smoothly—from sending invitations to participants successfully registering and moving to the appropriate stages.
Thoroughly testing your event ensures that every step of the participant journey, from invitations to check-in, functions as intended. A great way to do that is by walking through the entire participant journey from invitation to check-in as if you were an attendee, this allows you to identify and address any issues early, delivering a seamless and professional experience for your audience.
Below, we highlight key areas to test and important considerations:
1. Invitation Emails
- Verify that the invitation email is sent to participants as expected.
- Check that all content (text, images, and links) is displayed correctly across devices and email clients.
- Test the event website button to ensure it redirects participants to the correct page.
- Note: Be mindful of corporate firewalls or spam filters that may affect email delivery. Consider alternative communication channels for these scenarios.
2. Event Website
- Ensure all content pages are displaying the necessary information.
- Test navigation between homepage and other tabs to confirm links and layouts are working correctly.
3. Registration Form
- Verify that all fields and their selectable values are present and functional.
- Test field dependencies (e.g., conditional fields) to ensure they behave as expected.
- Confirm that mandatory fields are marked and validated correctly.
- For events with multiple participant types or registration journeys, simulate each path to ensure accuracy.
4. Confirmation Emails
- Confirm that all necessary confirmation emails (registration, updates, cancellations, etc.) are sent at the correct stages.
- Verify the content and formatting of these emails to ensure professionalism and clarity.
5. Participant Profile Management
- Register as a participant and verify that the data appears correctly in the Participants module.
- Check the overview list and individual profiles to ensure all fields are populated and visible.
- Test any manual approval or participant stage transitions if applicable to your event.
6. Check-In Process (if applicable)
- If your event includes on-site check-in, simulate the process using test participants.
- Test QR code scanning or manual checking-in to confirm they function as expected.
- Ensure that real-time updates in the participant list reflect check-in status accurately.
7. Payment and Tickets (if applicable)
- For paid events, test the payment gateway by simulating transactions: verify that orders are generated in the Orders module of Azavista (and in your payment integration if you have one).
8. Other Features
- If your event uses additional features like session sign-ups, surveys, or activity registration, test each of these workflows thoroughly.
- Test custom workflows or email triggers to ensure all automated processes are functioning correctly.