Configuring Event Cancelation Event Workflow Automation

Overview

An Event Cancellation Automation Event Workflow allows you to automate what happens when an entire event is cancelled. You can configure the cancellation notification email, define the cancellation stage name, and ensure consistent communication to all affected participants.

This article explains how to add and configure an Event Cancellation Automation Event Workflow.

Step-by-Step Approach

1. Add an automation workflow for an Event Cancellation Template

• Add a new Automation Event Workflow and assign it to an Event Cancellation Template.
• Enter or edit the Name of the workflow.
• Click Save.

2. Enter or edit Name

• Enter or update the Name of the workflow to clearly identify it.

3. Select Cancellation Email from the Cancellation Email select field

• Open the Cancellation Email dropdown field.
• Select the email template that will be sent to participants when the event is cancelled.

4. Enter or edit Event Canceled Stage Name

• Enter or update the Event Canceled Stage Name to define how this stage appears in the workflow.

5. Click on Save button

• Click Save to apply and activate the Event Cancellation Automation Event Workflow configuration.