Validating the Linking Between Main Participant and Sub-Participants

Overview

In events with Multi-Registration or Group Registration, it is essential to validate the relationship between main participants and their associated sub-participants. The platform provides multiple ways to verify this linkage through participant listing filters, detailed participant information, and bulk action capabilities.

Users can easily identify which sub-participants belong to a specific main participant, view associated identifiers such as participant ID and email, and validate assigned tickets, products, and add-ons. Additionally, bulk operations enable efficient management of participants based on their assigned tickets or additional products.

Step-by-Step Approach

1. Identify Sub-Participant to Main Participant Linking

• Locate a sub-participant in the participant list.
• Click on the sub-participant.
• Navigate to the Workflow section and verify the ticket and main participant details.

Key Points:

• Each sub-participant is linked to a specific main participant.
• The relationship is clearly visible within the listing or detail view.

2. View Main Participant ID and Email Association

• Select or view the sub-participant record.
• Check the fields displaying:
  • Main Participant ID
  • Main Participant Email

Key Points:

• These identifiers confirm the exact linkage between sub and main participants.
• Useful for validation, reporting, and troubleshooting.

3. Verify Assigned Tickets and Product IDs

• Review participant details in the listing or detail view.
• Identify assigned:
  • Ticket(s)
  • Product ID(s)

Key Points:

• Both main and sub-participants can have assigned tickets or products.
• Each ticket corresponds to event access.

4. View Assigned Add-Ons

• Locate the Add-Ons field in the participant listing.
• Review the list of add-ons assigned to each participant.

Key Points:

• Add-ons are displayed as a comma-separated list.
• Applies to both main and sub-participants.