Accessing and Managing the Audience Listing

Overview

The Email Campaign module allows users to access and manage audience details associated with a specific campaign. Users can view the audience listing, check email recipient details along with their email status, and perform single-row actions such as viewing detailed information or updating specific fields. This functionality helps users monitor email delivery and manage audience data effectively.

Step-by-Step Approach:

1. Access the Audience Listing

• On the Event Dashboard, go to the Content module.
• Click on Email Campaigns.
• Select an existing campaign or create a new one.
• Click on Audiences to access the audience listing.

2. View Email Recipient Details and Status

• Review the list of audience members displayed.
• Verify recipient details such as name, email address, and other associated information.
• Check the Email Status (e.g., sent, delivered, failed, pending) for each recipient.

3. Execute Single Row Action: View Details

• Select a specific audience record from the list.
• Click on the View Details action.
• Review detailed information related to the selected recipient and email activity.

4. Execute Single Row Action: Update Field

• Select a specific audience record from the list.
• Click on the Update Field action.
• Edit the required field values as needed.
• Save the changes to update the audience record.

Result:

You can successfully access audiences within an email campaign, review recipient details and email statuses, and perform single-row actions to view details or update fields, ensuring effective audience management and communication tracking.